Reviews & Testimonials

Read the reviews of Waterhouse Animal Hospital

Waterhouse has great customer service and it is great to see that they retain the vet assistants. Dr Mueller is an amazing and compassionate vet, I am lucky that my pets see him.
- Desiree Terronez  Nov 08, 2025


The vet was very thorough in her exam of vito. We was very satisfied with her exam and recommendations.
- Ceejay Mig  Nov 05, 2025


They love your animals here. It means everything.
- Carol Lenhof  Nov 05, 2025


Clancey G (Registered Vet Technician) is very professional and knowledgeable. She was very welcoming and answered all of my questions. She truly went above and beyond. I highly recommend Waterhouse!
- Julianne  Nov 05, 2025


Attentive to my concerns and shared appropriate information to my pet's health.
- Andrea P.  Oct 31, 2025


Very attentive to my questions and concerns.
- Andrea P.  Oct 31, 2025


This is the only place I will take my dog. I trust the doctors completely. They take their time explaining everything and truly want what is best for your pet. Dr. Bradhurst is amazing!!
- Jen Curwick  Oct 31, 2025


Always a great experience at Waterhouse with Dr. Ravinsky and staff.
- Marta Olvera  Oct 28, 2025


Dr. Engel always provides excellent treatment and thoroughly explains every step she is taking and the reason why!
- Linda Fischbach  Oct 22, 2025


I had a great experience at Waterhouse Veterinary Hospital. Everyone was friendly and helpful.
- Mary Beth Taylor  Oct 22, 2025


My doxie, Leo, is a crybaby! The Vet Tech was patient and provided excellent care and information regarding my dachshund’s nails. Staff at Waterhouse are always helpful, friendly and supportive.
- Lucy Hunt  Oct 22, 2025


Dr Thiels and his assistants were great with our Simon. From years ago with my daughter’s pets to now, Waterhouse has been top notch with our pets and the only place we will continue to bring them. Thank you to all the staff of Waterhouse.
- Deanna Tavis  Oct 19, 2025


The dental staff was very thorough and attentive when Miss MoonBloom went in for her dental. Dr Dr Hannah and staff called throughout the procedure, explaining everything that was to be done. Miss Moon returned with sparkling teeth and is doing just fine two days later. Thank you so much!
- Antonia K.  Oct 18, 2025


Dr Mann was very kind and helpful. He seemed to have a calming affect on our “Buddy”
- John Wilborn  Oct 18, 2025


I recently had to have my cat put down and saw Dr. Mann. He was wonderful — so kind and respectful of me, my cat, and the situation. The entire Waterhouse staff is excellent when it’s time for your pet to cross over the Rainbow Bridge. Thanks so much for being there.
- Linda Gannaway  Oct 18, 2025


Sonny, my French Bulldog, and I had a great experience. They took a lot of time and care in observing Sonny. They were very professional and informative, recommending care. I am pleased and confident that Sonny will get the best care at Waterhouse Animal Hospital.
- Mike Aprile  Oct 11, 2025


I have been taking my dogs to Waterhouse Animal Hospital for a few years now and we have always gotten great service and care. My dogs are getting older and recently had a couple of health scares and the staff at Waterhouse did an amazing job of catching everything in time.
- Tracy Williamson  Oct 11, 2025


Great Vet services. The best in Fresno!!
- Steve Stoehr  Aug 04, 2023


I have been going to Waterhouse Animal Hospital for many many years and the service is outstanding. The loving care and service I receive from our dogs Kobe and Time is above and beyond. I appreciate the Waterhouse team.
- Judy  Aug 02, 2023


Waterhouse is very thorough and I value their opinions.
- Christine Azcueta  Jun 29, 2023


We have had pets for 30 years in Fresno. We have used 7 different Vets or Emergency Vets in the Fresno area. At Waterhouse the vets listened to my concerns. The Staff is friendly, considerate and knowledgeable towards my pet. Highly recommend!!
- Susan Kraemer  Jun 10, 2023


Every member of staff seemed genuinely excited that my dog and I were there. They loved on him and took pictures with him and their energy and attitude made him much calmer than he probably would have been going to the vet! He was ecstatic all day!
- Nikki Cappadonia  May 27, 2023


You do a wonderful job. From the front desk to vet techs to the Vet all professional and through! You are a cut above other vet hospitals In the area.
- Bonnie Brock  May 21, 2023


I am so grateful for the talented staff! I always feel safe if I have to leave my fur child and know I am getting the best care.
- Jessica Stamper  May 11, 2023


I would highly recommend Waterhouse to family and friends. The staff is knowledgeable, friendly, and caring. Definitely a five star animal hospital.
- Jill Duncan  Mar 29, 2023


The protocols are at the highest level of standards for intake, assessment, diagnosis, intervention, and follow-up treatment action plans. The compassion is evident from the moment that one is greeted at the reception desk.
- Christina Knox  Mar 28, 2023


Very professional staff, friendly and knowledgeable. The veterinarian was very thorough given that we had no idea what was wrong with our dog. From the start I felt comfortable with the team and knew we were in good hands.
- Sue Waite  Mar 23, 2023


The best place in the valley to take our fur babies. Always a great experience.
- Catherine Munsch  Mar 01, 2023


My little Sweet Pea can be a challenge due to her small size (3lbs). However, the doctors and staff met each challenge and went above and beyond in their care and treatment of Sweet Pea during and after her recent surgery. I am so appreciative.
- Michelle Whisenhunt  Feb 20, 2023


The entire staff is awesome! Friendly, knowledgeable, caring and always treat my furbabies like their own. They explain everything completely and are respectful of their needs and feelings. I won’t take my babies anywhere else.
- Joanne Madril  Feb 17, 2023


Every time I go there they are all so very nice and so helpful with any questions I have, I just hope they stay there as long as I have a pet.
- Kathy Blanks  Dec 24, 2022


Dr. Waterhouse is an extremely knowledgeable and experienced veterinarian! Her staff is held to a high standard and the care you receive at WAH is outstanding!
- Shirley Fraser  Dec 23, 2022


Friendly personnel, informative cost breakdown, received our pet within minutes of arrival, provided good access for questions/concerns during the procedure, thorough aftercare explanation. In general, top-notch service all around.
- Charlotte Hanigan  Dec 16, 2022


I have had nothing but great experiences at Waterhouse. The staff and doctors are always kind, not only to me, but to my fur babies as well. I trust Waterhouse. I know when I take my pet here they will receive quality care.
- Kim Campbell  Nov 06, 2022


I love Waterhouse! Everyone is friendly, courteous and goes out of their way to assist. I feel my pets get the best care here that is why I am willing to drive from Merced to have my 3 cats seen at Waterhouse Animal Hospital.
- Kelly Sizemore  Nov 03, 2022


Dr Waterhouse spent time to really understand what was happening. Took extra time to review and evaluate all of my pet's symptoms. She arranged for my pet to be reevaluated the next day.(she was off). I have had a follow up call every day! Thank you.
- Teri Ritchey  Oct 23, 2022


This is the only vet clinic we take our pups to! They truly care about our pups and want the best solution or treatment for them!
- Stacie Szatmari   Oct 02, 2022


There's a good vibe at Waterhouse. I love it when the vets get eye to eye with my pet...on the floor! That shows...they love their job as I love my pets and feel that with the two or three veterinarians we have seen, our pets are in good hands.
- Dr. Karla Rhay  Sep 02, 2022


The difference between Waterhouse and its colleagues is evident walking In the door, with cats and dogs separated to reduce anxiety and the likelihood of a confrontation. Waterhouse follows through with cutting edge technology and kindness.
- Anne Whitehurst  Jul 24, 2022


OMG, the outstanding service & friendliness from all the staff is incredible to everyone who walks through their doors. THANK YOU.
- Anna Bolderoff   Jun 24, 2022


Waterhouse is conveniently located, has great hours, fair prices, and excellent service.
- Stephanie Wagner  Jun 14, 2022


I have trusted Waterhouse with all my fur kids for over 17 years. Waterhouse has always been honest about what is best for them. I will always use Waterhouse. You should too!
- Brad Rodriguez  May 30, 2022


Friendly, caring service. They listened to my request, and agreed with the treatment plan, if applicable. I will keep coming back, given their caring service, great doctors, and competitive prices.
- Luis Sosa  May 12, 2022


Waterhouse has an amazing and diverse staff, including specialists who are prepared and able to serve your pets in every area. If you're looking for a one-stop-shop veterinarian, Waterhouse is it.
- Lee Wilding  Mar 03, 2022


Waterhouse Animal Hospital is the best. The physicians are the best. The staff is the best. My boxer receives a higher level of care every time we go. Words cannot express the kindness, love and affection that each staff member gives to my dog.
- Nikolaus DeJong   Feb 07, 2022


Thorough service. Exceptional service that is reasonably priced.
- Anonymous   Jan 16, 2022


WAH is a very special place! I always feel confident that our dog has had the very best care I can get her!! From whoever greets us to whoever checks us out we get extremely wonderful care! Plus everyone who works in that hospital loves animals!
- Julie Craig   Jan 09, 2022


I have dealt with both the Clovis and Fresno offices. You will NOT find better veterinary services anywhere. The level of caring and professionalism is off the charts. Every Vet, Tech, and front desk person is a joy to deal with. They are the best.
- Jeffrey Claiborne  Jan 07, 2022


Everyone was kind, and helpful the minute we walked thru the door. Dr. Alex Thiels was so gentle and patient with our dog Herschel. He was thorough and took the time to explain what he was doing. I could not have asked for a better experience.
- Sharon Shaffer  Nov 26, 2021


Everyone at Waterhouse is caring, well trained, and personable. They treated my kitty as though they truly cared about her. I was given clear instructions about her care, and I appreciated the follow-up phone call the next morning.
- Margie Cooper  Nov 13, 2021


Best care for my pet, 100%. Will never switch to go elsewhere. The staff is amazing!
- Angelica Freitas  Nov 03, 2021


Has been my Vet of choice for decades. Still has great staff and technicians.
- Rance Gieh  Oct 31, 2021


Because of your attentiveness to concerns regarding the health of my pet. Your professionalism as to how to care for the needs of my pet and willingness to listen and work with your me in working with sensitive issues.
- Wanda McIntosh  Oct 27, 2021


My very ill dog received the best possible care, my concerns were very clearly explained to me and from the Doctor to the staff their concerns are genuine. Very knowledgeable and extremely professional care.
- Brian Burry  Oct 27, 2021


The staff was very friendly and caring. They explained my pet's procedure and called me during the procedure to let me know how things were going. When I picked up my dog they explained everything and made sure I knew how to do the medications.
- Michele Harrell  Oct 09, 2021


Efficient & effective while remaining caring with patient’s needs is your priority.
- Ruth Logsdon  Sep 27, 2021


Dr Waterhouse took the time to explain the possible options for Toby's care. We had a plan I was comfortable with by the end of the visit. I appreciate the time she took.
- Jessica Rojas  Sep 23, 2021


Everyone at Waterhouse made me feel they cared for my dog and myself like family. Great experience
- Sandra Goodsoozian  Jul 14, 2021


Sparky is going on 18 years, and for our part, Waterhouse has been a critical factor that Sparky is 18 and for the most part active life. Thank you all who work at Waterhouse. We have not experienced a weak link within Waterhouse.
- Anonymous  Jul 12, 2021


Very kind and reasonable costs, and professional service is given with compassion.
- Anonymous  Jul 11, 2021


Great staff. Courteous, professional, and informative. They always treat my pets like their own.
- Keith Hester  Jul 08, 2021


Very caring staff and reasonable pricing.
- Anonymous  Jul 01, 2021


Dr. Waterhouse personally saved one of my dogs and one of my cats. Both ended up in the ER. Waterhouse Hospital’s after-care of our cat, for many years now, has been exceptional, loving, understanding, and thorough. We have many favorite vets and staff.
- Ernie Benck  Jun 29, 2021


Every time we’ve brought Bubba in for care the staff has been responsive, attentive, prompt & knowledgeable. We would absolutely refer any per owner to Waterhouse Vets.
- Cecelia Mcloughlin  Jun 29, 2021


The staff are very helpful and do everything they can to help you and your pet.
- Henry Fierro  Jun 25, 2021


Waterhouse has provided the most excellent care for my 4 cats and now a puppy. Our pets are always treated like the family that they are. We are thankful to Waterhouse for being our partners with the pair of our pets. Thank you for loving them!
- Melissa Halsey Price  Jun 25, 2021


The staff was extremely professional while displayed the utmost care and affection toward my family member (dog). Unlike other establishments that simply cared for my family as a number. Thank you, Waterhouse.
- Benjamin Rodrguez  Jun 25, 2021


Always very well taken care of. Great staff who love animals!
- Ashley Castanos  Jun 25, 2021


Excellent care and compassion.
- Michael Whipple  Jun 25, 2021


My pets always receive excellent care. I know they are in good hands.
- Janet Daniel  Jun 21, 2021


Location:
Reviews
Reviews
Review Stars
Waterhouse has great customer service and it is great to see that they retain the vet assistants. Dr Mueller is an amazing and compassionate vet, I am lucky that my pets see him.
Desiree Terronez
Nov 08, 2025
Review Stars
The vet was very thorough in her exam of vito. We was very satisfied with her exam and recommendations.
Ceejay Mig
Nov 05, 2025
Review Stars
They love your animals here. It means everything.
Carol Lenhof
Nov 05, 2025

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